Frequently asked questions
What is the return policy?
You can return any order within 30 days of delivery, for any reason, worldwide. If something arrives damaged or faulty, send us a few photos and we will replace it or refund you in full.
Can I ask about a piece before I buy?
Of course. Call or message us on WhatsApp at +374 41 777 882 for a personal consultation. We are happy to send more photos, help with size and engraving, and answer any question.
When will I get my order?
Every piece is handmade and handcrafted for you, so it takes 1–2 weeks to make. Delivery then takes about 7–9 business days to the US, Canada, Europe and the UK; other regions may take a little longer. Tables travel by insured furniture freight and arrive about 2–4 weeks after they are finished.
Where are your pieces made?
In Armenia. Every piece is handmade and handcrafted for you, most of them in the Yerevan workshop of master carver Hrachya Ohanyan.
How much does shipping cost?
Nothing for the US, Canada and Europe: shipping there is free, tracked and insured. Other countries pay a flat $100 (Brazil, Chile and New Zealand $200). Orders over $600 travel express with signature, and US and EU orders arrive duties paid.